You might also try to hit them up on Twitter if you think it’s something suitable for the public eye.
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It will usually take about a full day to get a response with a secured message though it depends on the content and requests within the message. Secured message (no email or chat)Ĭhase doesn’t have a public email or chat service available to its customers to utilize for customer service related issues but you can still send them a secured message by logging into your account. If you want to do this, then log-in and go to the “Contact Us” and click on “Send us a message” using the Secure Message Center. If you have more general questions for Chase you can call: the Chase Customer Service phone number at: 1-80. I usually call this line even when I have inquiries about my other Chase cards since it often expedites the process. However, if you’re calling from a phone number not associated with your account, you’ll probably have to input your credit card details. You should be able to quickly reach a live representative and not have to wait very long, which is one reason why I’m such a huge fan of the Sapphire customer service line - it saves me time. You can also call the number on the back of your card.
The Chase Sapphire Reserve customer service phone number is: 1-80. Chase Sapphire customer service phone number There are several methods for contacting Chase customer service for Sapphire cardholders.
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